FAQs

Can I customize or personalize my item?
- Majority of our items have the ability to be personalized or customized. Do you prefer a different color, font, saying, quote, etc.? Send us a message and we’ll be happy to work with you to see if we can accommodate your request.

How soon will my order be shipped?
- We do our best to ship all of our products out within 2-3 business days by USPS Priority Mail. Upgraded shipping options are available within each listing

How do I return my product?
- Due to the handmade customization of our products, we are unable to accept returns. However, we want you to love your items so if you have any issue(s) please contact us and we will do our best to fix it!

Do you ever have any sales or coupons?
-Follow us on Social Media to get updates on our current promotions!
Facebook
Instagram

How do I make my items last a long time?
-For all glassware and drinkware, handwashing and air drying is highly suggested for longevity. Some of our designs are delicate, so scrubbing is not suggested.

IMPORTANT NOTES
- Please be aware that all monitors/phone screens are different and the actual color of an item, materials or designs may appear different than the image on your monitor.

- Our items are handmade with love and while we wish each item could be replicated exactly, that’s simply not possible. Slight variations in colors or details may occur.

- In some cases the colors selected may blend together and not appear as originally desired. We will contact you immediately to change or adjust the color(s). If we do not hear back within 24 hours, we will make the decision to slightly adjust the color(s) for a better overall look.

- Where appropriate, all licenses have been obtained. Do not manipulate, copy or alter any design or images or products. We are not affiliated with Disney, any other company or merchandisers.

- In some cases, we may contact you for information/questions regarding your order requests. We will contact you when we are ready to begin your order and if we receive no response within 24 hours we will make the final decision regarding your order details.

- We will copy names EXACTLY as they are submitted for personalized items. This means if you write the name in all capital letters we will complete your order in all capital letters. Please write the names in the exact format you would like to see on the final product.
EX: Sarah -> Sarah
SARAH -> SARAH
*ALL Monograms/initials are done in capital letters*